Amanda Capel

Let’s be real – Bournemouth University Clearing Campaign

A multi-channel campaign built on honesty and audience insight, designed to cut through traditional university marketing during a high-pressure recruitment period.

I led the creative direction for Bournemouth University’s Clearing campaign, responsible for concept development, messaging, visual storytelling, and delivery across multiple channels.

The campaign delivered:

  • +61% increase in Clearing website visits (year-on-year)
  • +12% increase in brand search volume
  • Increased engagement across digital channels
  • Stronger upper-funnel awareness through integrated media activity

The Challenge

Clearing is one of the most competitive and time-sensitive periods in the university calendar. Prospective students are making fast, high-stakes decisions, often under pressure and uncertainty.

The challenge was to create a campaign that would stand out in a crowded market while building trust and connection with prospective students.

Insight & Research

Audience and market research highlighted a shift in behaviour, with more students choosing to study closer to home, alongside a strong need for reassurance around student experience and support.

Through cross-functional workshops and student engagement sessions, three key themes emerged:

  • Lifestyle
  • Student experience and support
  • Career readiness

Student workshops also revealed deeper concerns around belonging, anxiety, and uncertainty, highlighting a gap between traditional university marketing and real student experience.

The Idea – “Let’s be real”

In response, I developed the campaign concept “Let’s be real” – a more honest and relatable approach that reflected genuine student experiences.

An earlier concept, “Truth be told”, was tested but did not resonate with the audience. By refining the messaging and retesting, we identified a stronger, more authentic tone that aligned with how students actually communicate.

This approach allowed the campaign to cut through more traditional, polished messaging and build trust through authenticity.

Execution

I led the development and delivery of the campaign across a wide range of touchpoints, ensuring consistency while adapting content for different platforms and audiences.

Channels included:

  • Website and Clearing landing pages
  • Social media campaigns
  • Email journeys across the recruitment funnel
  • Paid media, including YouTube and digital advertising
  • Out-of-home placements in key locations

In total, we generated 80+ content ideas, ensuring flexibility and relevance across platforms.

University website and emails

Social Media and paid for advertising

OOH (Out-of-home) advertising examples at Dolphin Centre, Poole and West Quay, Southampton, Shopping Centres

Film & Storytelling

A key part of the campaign was the use of video and motion to bring authentic student stories to life.

I led the creative development of film content, including:

  • Storyboarding key narratives
  • Directing shoots and shaping visual storytelling
  • Briefing and collaborating with external production teams

All content was designed to feel natural, relatable and aligned with the campaign’s honest tone.

Animation explainers

This animation explains what Clearing is. I created the elements in Adobe Photoshop and Illustrator and then animated and built the sequence in After effects. 

Impact

The campaign successfully shifted perception and engagement by combining audience insight with a more authentic creative approach.

  • +61% increase in website traffic
  • +12% increase in brand search
  • Improved engagement across digital channels
  • Stronger balance between brand awareness and performance activity

Key learning

This campaign reinforced the importance of:

  • Grounding creative in real audience insight
  • Testing and refining messaging early
  • Creating authentic, relatable storytelling
  • Balancing brand and performance objectives
Let's be real
Project Type: CLEARING CAMPAIGN
CLIENT: BOURNEMOUTH UNIVERSITY
location: GLOBAL
CONCEPT: Multi-channel Clearing campaign designed to increase applications, strengthen brand presence, and improve engagement with key audiences.
Campaign
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